FAQ
If you have questions, we’d love to help. Customer satisfaction is important to us. Send us a message and we’ll address your concern at the soonest time possible.
If you have questions, we’d love to help. Customer satisfaction is important to us. Send us a message and we’ll address your concern at the soonest time possible.
One of our key endeavors is to educate people by sharing updated information concerning dropshipping and the industry of generic drugs.
We constantly make an effort to present facts and attend to all of the concerns that may be crucial to you and your company. Below are some of the common questions posted by visitors and our fitting response to each.
We have been in the business for years and we do not use middle men for our dropship service. We purchase products directly from the manufacturer and we process dropshipping ourselves. We have valid licenses to certify our authenticity, such as Pharmacy License, Sales tax License, Import/Export License, and Wholesale License.
Dropship orders are dispatched within 48 hours after the order is sent to us. Your dropship items will then be delivered 7-21 days for Standard Air Mail and 4-14 days for EMS. If the consumer is running low on balance, the products will not be delivered until payment is made.
With our highly skilled and experienced staff, we have managed to keep our margin of error to the very minimum. Since we use professional packaging, clearance becomes incredibly simple in all countries. Hence, the success rate of Dropship Pharma is much higher than other dropshippers.
No. Dropship Pharma will remain invisible from your customers. We do not make any customer interaction and all the purchased items are packed safely and discreetly.
No. We do not send customers invoices or order details since all invoices are created in wholesale price.
To begin the process, we require all relevant details, including name, order ID, postal address, zip code, city of residence, country, medicine name, quantity, medicine strength, and shipping details. We typically require the information to be presented in an Excel sheet. You may contact our support team for an order sheet sample.
Afghanistan, Algeria, Angola, Belarus, Bulgaria, Cambodia, Canada, Congo, Egypt, Ethiopia, Gabon, Gambia, Ghana, Guam, Haiti, Indonesia, Laos, Lithuania, Malawi, Malaysia, Morocco, Namibia, Nepal, Nicaragua, Nigeria, Oman, Pakistan, Palau, Romania, Russia, Rwanda, Salvador, Senegal, Slovenia, Sri Lanka, Sudan, Sweden, Thailand, Turkey, Uganda, Ukraine, Yugoslavia, and Zimbabwe.
Yes. Dropship Pharma requires upfront payment for account activation and to start the shipment. We won’t dispatch the orders until sufficient payment has been made to cover shipping costs.
Dropship Pharma only negotiates with clients with high volume orders. This helps us minimize cost, and the benefits of which are directly passed onto our clients. Kindly contact our service team to know the current minimum amount required to start a dropshipping service with us.
Dropship Pharma maintains the highest quality of medicine for all our dropshipping products. We audit all manufacturers in accordance with World Health Organization (WHO) standards and require them to have ISO9001 Quality Certificate. For generic manufacturers, we also check the analysis certificate and of each batch of medicines delivered to us. Dropship Pharma never compromises quality. It is our priority to deliver the highest level of service to customers to ensure they are completely satisfied.
We’re able to refund the full price of products, as long as they are returned unopened and sealed within 30 days from the delivery date. Unfortunately though, we’re usually not able to reimburse shipping costs on those refunds. If you see encounter any problems with the product you receive, or simply want to return, exchange, or refund an order, kindly contact us to get instructions on how you can safely return the items to us.
Yes. We dropship many other pharmaceutical medicines aside from the listed pharmacy dropship products presented on our website. Contact us for a more complete list of medicines and we will be delighted to assist you with your new dropshipping requirement.
No. We strictly do not offer controlled drugs that are illegal to ship or prohibited by FDA.
In order to open a dropshipping account, we require few details such as contact person’s name, telephone number, URL address, email ID, account details of the merchant where payment will be transferred to, and your company’s postal address. We require these information for billing purposes, and as a proof of your identity and business’ existence.
We are always waiting with pleasure to hear your valuable queries